Return and refund policy

Last updated October 2026

7-day returns

Report damage or a wrong item within 7 days of delivery with photos. We will repair, replace or refund.

Non-returnable

Custom-made items, items damaged by misuse, and products assembled/modified by third parties.

Refunds

Refunds go back to the bKash, Nagad, Rocket, bank or card account you paid from, within 5–7 working days after approval.

Questions? Contact us and we will help.